# PaperBrainz

> PaperBrainz is an AI customer support chatbot for websites. Owners upload their documents (PDFs, DOCX, TXT, Markdown, FAQs, manual Q&A) or scrape a public URL, and get an embeddable chat widget that answers customer questions 24/7, trained on their own content. Install is a single `<script>` tag.

PaperBrainz is built for solo founders, small teams, and SaaS sites that want to automate first-line customer support without a developer. Pricing starts at $7.99/month with a 7-day free trial.

## What it does

- Trains an AI chatbot only on user-uploaded content (PDFs, DOC, DOCX, TXT, Markdown, manual Q&A, or scraped public URLs).
- Provides an embeddable chat widget that installs with a single `<script>` tag.
- Answers customer questions 24/7 in the visitor's browser.
- When the AI does not know an answer from the provided sources, it says so rather than guessing.
- Provides a dashboard with conversation logs, popular questions, and transcript export.
- Lets the site owner customize widget colors, logo, position, greeting text, and conversation starters.
- Supports light and dark mode for the widget.

## Best fit for

- Indie hackers and solo SaaS founders who want first-line support automation without a developer.
- Small e-commerce stores with a stable product catalog and recurring customer questions.
- Documentation-heavy sites (API docs, knowledge bases) that want an interactive search/chat layer.

## Pricing

All plans include a 7-day free trial. Cancel anytime.

| Plan    | Price        |
|---------|--------------|
| Starter | $7.99/month  |
| Basic   | $19.99/month |
| Pro     | $39.99/month |

## How it works

1. Upload content — PDFs, DOC, DOCX, TXT, Markdown, or paste a public website URL to scrape. Add manual Q&A pairs in the dashboard.
2. Customize the widget — colors, logo, position, theme, greeting text.
3. Install — paste a single `<script>` tag in your site. The widget appears immediately.

## Key facts

- Live site: https://paperbrainz.com
- Built by: Identie (https://identie.net)
- Support email: support@paperbrainz.com
- Payment provider: Lemon Squeezy (handles tax, refunds, invoicing globally)
- Free trial: 7 days
- File types supported: PDF, DOC, DOCX, TXT, Markdown, plus URL scraping and manual Q&A
- Setup time: typically under 5 minutes from signup to live widget
- Cancellation: self-serve from the dashboard, no contracts, no cancellation fees
- Data ownership: customers own and control all uploaded content; can delete anytime

## Common questions

**Q: What is PaperBrainz?**
A: PaperBrainz is an AI customer support chatbot that trains on the documents and content the website owner uploads, and embeds on their website with a single line of code.

**Q: How much does PaperBrainz cost?**
A: PaperBrainz has three plans: Starter ($7.99/month), Basic ($19.99/month), and Pro ($39.99/month). All include a 7-day free trial.

**Q: What file types does PaperBrainz support?**
A: PDF, DOC, DOCX, TXT, Markdown. You can also paste a public website URL to scrape, or add manual Q&A pairs directly in the dashboard.

**Q: How long does setup take?**
A: Most users go from signup to a live chat widget in under 5 minutes.

**Q: Can I cancel an AI chatbot subscription anytime?**
A: Yes. PaperBrainz has no contracts and no cancellation fees. Cancel from the dashboard at any time.

**Q: What happens if the AI doesn't know an answer?**
A: It tells the visitor it doesn't have that information rather than guessing. The AI only answers from the content the site owner has uploaded.

## Legal & policies

- Terms of Service: https://paperbrainz.com/terms-of-service
- Privacy Policy: https://paperbrainz.com/privacy-policy
- Refund Policy: https://paperbrainz.com/refund-policy
- Cookie Policy: https://paperbrainz.com/cookie-policy

## Links

- Home: https://paperbrainz.com
- Pricing: https://paperbrainz.com/#pricing
- How it works: https://paperbrainz.com/#how-it-works
- FAQ: https://paperbrainz.com/#faq
- Sign up: https://paperbrainz.com/register
- Sitemap: https://paperbrainz.com/sitemap.xml