PaperBrainz for Shopify
Add an AI chatbot to your Shopify store
Pre-sales questions decide whether a visitor buys or leaves. Shipping times, returns, sizing, materials — if nobody answers within a minute, the visitor is gone. PaperBrainz answers from your own policies and product information, day or night.
No credit card required · Plans from $7.99/month
Why Shopify owners need this
Most abandoned carts are not price problems. They are unanswered questions: will this arrive before the weekend, can I return it, does it fit.
Your shipping and returns policies already answer those. They are just buried in the footer where nobody looks.
See it in action
Train it, style it and read every conversation from one dashboard.
How to set it up on Shopify
Four steps. Most people are live the same day.
Add your content — upload or paste your shipping policy, returns policy, sizing guide and product information.
Customise the widget to match your storefront.
Copy the one-line script tag from the Integration page.
Add it to your theme so it loads on every page, before the closing body tag. Shopify's theme editor documentation covers the current way to do this for your theme.
What you get
Included on every plan unless the pricing page says otherwise.
Trained on your content
Upload PDFs, DOC and DOCX files, paste text, add Q&A pairs, or import the pages of your live site. The chatbot answers from those sources and nothing else.
Fully customisable widget
Match your brand with custom colours, 40 Google Fonts, your own logo, light or dark theme, three sizes, four positions and seven chat button icons.
Widget text in 28 languages
The greeting, placeholder and suggested questions ship ready in 28 languages. You choose yours in settings, and the chatbot can hold conversations in other languages too.
Built-in analytics and usage tracking
Monitor chat volume, read back what customers actually asked, and see how much of your monthly allowance you have used — without adding another analytics tool.
What it does not do on Shopify
- PaperBrainz does not connect to the Shopify Admin API. It cannot look up a specific customer's order status, live stock levels or tracking numbers.
- It answers from content you provide. Keep your shipping and returns text current and the answers stay current.
Shopify questions
No. PaperBrainz does not connect to your Shopify order data, so it cannot look up individual orders or tracking numbers. It answers policy and product questions — shipping times, returns windows, sizing, materials.
It can describe products from the information you add. It does not read live catalogue or stock data, so treat it as a knowledgeable assistant rather than a live inventory system.
Yes. It is a script tag, independent of your theme, and you control its appearance from the PaperBrainz dashboard.
It tells the visitor it does not have that information and can point them to your support contact. You can edit that fallback message.
Put it on your Shopify site today
14 days free on Basic. No credit card. Cancel from your dashboard whenever you like.
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