PaperBrainz for small businesses
Stop losing customers
to slow replies.
AI customer support for your website. Trained on your business automatically. Answers every visitor, 24/7.
14 days free · No credit card required
Built with enterprise-grade infrastructure
The shift
Customers won't wait. Your team can't be everywhere.
Most support tickets are the same handful of questions, asked over and over. PaperBrainz handles them automatically — so people get answers instantly, and your team stays focused on the work that matters.
of support questions are repetitive
The same handful of questions, asked over and over.
of customers leave after slow replies
Lost sales because no one was online — even at 3 AM.
available, no hiring required
No breaks, no holidays, no sick days. Just answers.
Three steps to go live
Set up your AI chatbot and add it to your website
Add your content
Upload PDFs, paste text, or scrape your website. Your AI learns automatically — no training data needed.
Match your brand
Pick colors, logo, position, and greeting. Light or dark mode. Live preview as you go.
Paste one line
Copy a single script tag into your site. Your chatbot answers customers — 24/7, in any language.
Everything you need. Nothing you don't.
Train it, customize it, embed it — all in one dashboard.
Drag & drop files or click to select
PDF, DOC, DOCX, TXT, MD · max 10MB
Train it on your content in minutes
Upload PDFs, paste in your FAQs, or just give it your website URL — it learns automatically. No training data, no fine-tuning, no setup wizard.
See what customers really ask
Every conversation logged. Top questions ranked. Trends over time. Export transcripts anytime — and find out what your website is missing.
Make it look like part of your site
Pick colors, position, logo, and greeting. Light or dark mode. Live preview as you adjust. The widget looks like you — not a third-party chatbot bolted on.
<script src="https://your-domain.com/widget.js" data-widget-id="YOUR_WIDGET_ID"></script>Go live in 5 minutes, no developer needed
Copy one line of code. Paste it on your site. Done. Works on Shopify, Webflow, WordPress, or any custom HTML.
One dashboard. Full control.
Train your AI, customize the widget, see what customers ask — all in one place.
The real cost of
customer support.
Hiring is expensive. Missing customers is worse. PaperBrainz is neither — instant replies, every visitor, 24/7, for less than the price of a single team lunch.
Monthly cost · same 24/7 coverage
Typical fully-loaded compensation for a U.S. support hire, vs. PaperBrainz.
of online shoppers abandon a purchase if they can't get a quick answer. At a $40 average order value and just 50 lost visitors a month, that's $2,000 left on the table — every month PaperBrainz pays for itself ~130× over.
Agent salary range based on U.S. Bureau of Labor Statistics median customer-service representative wage (~$18/hr × 160 hrs ≈ $2,880/mo, plus benefits & overhead). 24/7 team estimate assumes ~4 FTEs across shifts. Lost-customer figure: industry research on response-time impact on conversion.
Pricing that makes sense
Try Basic free for 14 days — no credit card required. Switch plans anytime from your dashboard.
Starter
For small sites just getting started
$79 billed annually
- 500 conversations/month
- Up to 3 knowledge sources
- 25,000 character limit
- Custom logo, colors & widget
- Light & dark mode
- Email support
Basic
Most businesses choose this
$199 billed annually
- 2,000 conversations/month
- Up to 10 knowledge sources
- 100,000 character limit
- Conversation analytics
- Transcript export (CSV)
- Priority email support
- Custom logo, colors & branding
Pro
For high-traffic websites
$399 billed annually
- 8,000 conversations/month
- Unlimited knowledge sources
- 200,000 character limit
- Remove PaperBrainz branding
- Advanced analytics (top questions, trends)
- Priority chat support
- Priority onboarding support
Already using Basic? Upgrade anytime.
Common questions
Sign up and you get a 14-day free trial of the Basic plan — no credit card required to start. Your chatbot embeds on your site immediately with full Basic features during the trial. Add a payment method any time from your dashboard to keep your bot live after day 14. Cancel before then and nothing is charged. Starter and Pro are direct-purchase: if you want to test first, start with the trial and switch plans from your dashboard.
A conversation is a single chat session with one customer. It ends after 30 minutes of inactivity. So one customer asking 5 questions in a row counts as one conversation.
When the chatbot cannot find relevant information in your content, it lets the user know and can suggest contacting your support team directly. You can customize the fallback message.
PDF, DOC, DOCX, TXT, and Markdown files. You can also paste in text, add Q&A pairs manually, or scrape content directly from your existing website.
Most users go live the same day. Upload your content, customize the widget, copy a single line of code into your site, and it's running.
Yes — every plan shows full conversation history. Basic and Pro add analytics, popular question reports, and transcript export.
Your chatbot speaks 28 languages out of the box on every plan: English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Czech, Hungarian, Romanian, Greek, Russian, Ukrainian, Turkish, Arabic, Hebrew, Hindi, Thai, Vietnamese, Chinese, Japanese, Korean, Armenian, Danish, Finnish, Norwegian, and Swedish. The dashboard interface is in English.
Yes. No contracts, no cancellation fees. Cancel directly from your dashboard whenever you want.
Stop losing customers.
Start with 14 days free.
No credit card required. Plans from $7.99/month.
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